The Tie Bar Reviews

I ordered a tie for my wedding with expedited two day shipping. Received a confirmation email from the company that the tie had shipped four days ago, but it was never received by UPS and it’s not in the UPS tracking system. I can’t get anyone on the phone and they direct me to email them. Emailed several hours ago with the subject line “EMERGENCY” and still haven’t received a reply. The wedding is tomorrow. 1 star for failure to deliver and failure to communicate.

The quality of products is good for the price especially on sale, but their shipping services are deceiving. They don't have estimates listed when you checkout. My gripe is that "Priority" is NOT USPS Priority, but First Class. Very disappointed as I expected 2-3 days shipping for this option from their KY warehouse. You have to pay double what it would cost for Priority Mail if you shipped yourself as well. Ties are not heavy or fragile. Why the price hike for shipping?

Colours don’t match those posted on website, got brown ties instead of marigold yellow...
Now I’m on hook for shipping, duty
Never ever again, I don’t recommend ordering from them online.. did nothing to correct their mistake.

I've happily bought many products from them over the years and am really sad to write this review. However, after returning more than $100 of products over a month ago per instructions, they have not refunded me as promised, have failed to reply to three emails requesting status spread across several weeks, and have not answered the phone after five calls spread across one week. This is beyond unprofessional, and seems to be more or less theft. Perhaps their business is struggling - this is the wrong way to try to fix it. I wouldn't purchase from them if you expect online returns to be an option.

Great product, but DO NOT BUY if you want your order to arrive promptly. Took me over a month to receive items. Customer service were unhelpful and told me just to wait.

We need development but the performance of this is very excellent. Help solve all technical problems required